General Information

PRICING:
Listed Pricing includes a one color imprint at one location unless otherwise specified.

Pricing do not include:
Embroidery, Heat Transfer, Deboss, Emboss, Laser Engraving, Oxidation or Color Fill. Please call for details.

ADDITIONAL PRINT CHARGES:
Small (up to 2”) @ $0.52 (V); Medium (2”-4”); @ $0.69 (V); Large (4”-7”) @ $0.88 (V); Extra large (7” and up) @ $1.07 (V).
Pricing do not include: Embroidery, Heat Transfer, Deboss, Laser Engraving, Oxidation or Color Fill. Please call for details.

SCREEN & SET-UP CHARGE FOR SILK SCREEN ONLY:
@ $46.25 (V) per color per location for all new or modified orders.
Pricing do not include: Embroidery, Heat Transfer, Deboss, Laser Engraving, Oxidation or Color Fill. Please call for details.

RESET-UP CHARGE:
@ $28.75 (V) per color per location for all exact repeat orders.
Pricing do not include: Embroidery, Heat Transfer, Deboss, Laser Engraving, Oxidation, Color Fill. Please call for details.

PMS COLOR MATCH:
@ $20.00 (U) applies to new and repeat orders, we will make every effort to match the PMS color, however, an exact match is not guaranteed.

TYPESETTING:
@ $20.00 (U) on all new and repeat orders, basic fonts only.

TERMS:
Our standard credit application and sales agreement forms MUST be completed in order to establish open terms. All domestic orders are NET 10-30 DAYS depending on account rating. Orders may be prepaid using VISA, MASTER CARD, DISCOVER or AMERICAN EXPRESS, surcharge fees apply.

ARTWORK:
Artwork must be camera-ready and be color-separated if it has more than 1 color.
E-mailed artwork is accepted in .eps, .tiff or .jpeg formats. No faxed artwork will be accepted.

IMPRINT SIZE:
Unless otherwise specified, artwork will be imprinted at maximum size.

PAPER PROOF:
A paper proof will be provided at no charge prior to production. Please review it carefully and notify us immediately in writing of any errors or changes. We will not be held responsible for errors after the paper proof has been approved.

PRE-PRODUCTION PROOF:
Screen and set-up charges apply plus unit-cost and freight.
SAMPLE ORDERS:
Available at current catalog prices will credit back upon return less freight.

UN-IMPRINTED ORDERS:
Blank product is available at regular column price minus 5%

LESS-THAN-MINIMUM ORDERS:
LTM charge of $ 40.00 (U) applies to all imprinted orders of quantity less than the listed minimum.

PURCHASE ORDERS:
Orders will be confirmed within 24 hours of receipt via fax or telephone. All orders will be charged current catalog prices if received without pricing or quote numbers. Orders requiring further clarification of imprint, color, size or position may need additional lead-time. For new, or un-established, term accounts orders will be processed upon completion of a credit application evaluation by management.

PRODUCTION SCHEDULE:
5-7 working days after proof-approval for imprint jobs. 24 hours for un-imprinted orders based on availability and terms.

OVER OR UNDER RUNS:
Every effort will be made to ship the exact quantity ordered; however, we reserve the right to ship +/- 5%. Billing will be adjusted accordingly.

RUSH SERVICE CHARGE:
Applies to orders requiring production time of 4 days or less $40.00 (T).

EMBROIDERY:
Please call for charges. Production time is 7-10 days after proof-approval.

HEAT TRANSFER:  
Please call for charges. Production time is 7-10 days after proof-approval.

DEBOSS:
Please call for charges. Production time is 10-14 days after proof-approval.

LASER ENGRAVING, OXIDATION AND COLOR FILL:
Please call for charges. Production time is 10 days after proof-approval

CANCELLATIONS:
Must be made in writing and will only be accepted if the order has not been printed. Cancellations are subject to a 15% re-stocking fee. We will invoice for all work and expenses incurred prior to cancellation.

CLAIMS:
All claims must be filed within 10 days, in writing, or the distributor waives all rights. All returned items must have RMA numbers or they will be refused. If the items are defective and have already been imprinted we will either replace with blank items or credit the defective ones.

DISCLAIMER:
Although we will try to satisfy your needs, we cannot guarantee exact shade, color, texture, weight, lining, backing or construction of finished products. Because nearly all of our products are individually sewn, finished goods may vary by +/- 0.5”. We shall not be held liable for the inability to ship any orders on time domestically due to shortage, or U.S. Customs inspection, teamster strike or natural disaster for overseas orders.

SHIPPING:
Merchandise will be shipped via UPS Regular Prepaid or by truck for larger orders, unless otherwise specified by the customer. We reserve the right to determine the best shipping method unless previously specified by the customer. Accounts given for shipping purposes are subject to verification. Non-billable or invalid accounts may delay your shipment. Shipping charges back-requested by the customer for previously shipped orders under a third-party or the recipient’s account will reflect an extra fee for damages or loss assess.

DROP SHIPMENT:
No charge for the first 3 locations. Each additional location will incur a $5.00 drop ship charge. Shipping will be in original box. No re-packaging.

PACKING AND RE-PACKING:
For packing and re-packing please call for quote.


PORT OF SHIPPING:
Los Angeles, CA 90023

PACKAGING:
Bulk only. Poly-bags and stuffing are available upon request. Please call for details.

COPYRIGHT/TRADEMARK:
We assume that when artwork has been submitted for processing an order the artwork was submitted in full compliance with the laws governing copyrights, trademarks, etc. By placing orders, purchasers agree not to hold us responsible for any damages, costs and/or expenses arising under these laws as a consequence of our use of said artwork. Purchasers may specify any special instructions for copyrighted artwork on the purchase order. Authorization letters for the use of artwork may be required. All logos in this catalog are the property of their companies and are for viewing only.

PAPER PROOF:
A paper proof will be provided at no charge prior to production. Please review it carefully and notify us immediately in writing of any errors or changes. We will not be held responsible for errors after the paper proof has been approved.
CUSTOM MADE BAGS

MINIMUM ORDER:
2,500 – 10,000 pieces. Quantity will depend on the project.

PRE-PRODUCTION SAMPLE:
Available upon request. Pre-production samples will take 2-3 weeks to produce. Cost will depend on the project. Set-up and freight costs from overseas will be charged on all pre-production sample requests.

DELIVERY:
45-90 days (6-12 weeks) after proof-approval, depending on the project.

CANCELLATION:
No cancellation will be accepted after purchase orders are received and confirmed on custom/overseas orders. We will invoice for all work and expenses incurred prior to cancellation.

TERMS:
All overseas special orders require a 50% deposit or as agreed upon in advance. Balance is due upon delivery of merchandise.
WAREHOUSE PROGRAM

STORAGE CHARGE:
$15.00 per pallet, per month. Pallet size is 48”L x 40”Wx 60”H. Minimum charge is $100.00 per month. If merchandise was bought directly from us, the first month’s charge will be waived.

SHIPPING CHARGE:
$7.00 per pallet. $0.50 per carton. Minimum charge is $5.00

LABELING CHARGE:
$0.15 per carton. Minimum charge is $2.00

PALLET CHARGE:
$10.00 per pallet if applicable upon shipping of merchandise.

RECEIVING CHARGE:
If merchandise was not bought from us the receiving charge will be $200.00 per 20’ container or $10.00 per pallet, $.50 per carton, $5.00 minimum charge

RECEIVING/INVENTORY REPORT:
Receiving or inventory reports are available at no charge.

OTHER SERVICES:
For any other services such as re-packaging or fulfillment, please call for details.